Welcome to Storesplendor. We are dedicated to delivering your exquisite jewelry—rings, necklaces, earrings, and bracelets—with the utmost care and elegance.
1. Shipping Coverage
We currently ship exclusively within the United States, including all 50 states and APO/FPO/DPO addresses.
2. Shipping Costs & Carriers
- Flat Rate: $6.99 for all orders.
- Reliable Carriers: We partner with USPS, UPS, FedEx, and DHL eCommerce.
3. Delivery Timeline
Handling Time: 1–2 Business Days
(Includes ultrasonic cleaning, quality inspection, and protective jewelry packaging).
Transit Time: 3–7 Business Days
(Nationwide delivery).
Total Estimated Delivery: 4–9 business days.
4. Business Hours & Cut-Off Time
| Working Hours (EST) | Daily Cut-Off Time |
|---|---|
| 8:00 AM – 7:00 PM (Mon – Sat) | 7:00 PM EST |
5. Customer Responsibilities
- Address Accuracy: We cannot refund orders lost due to incorrect address information.
- Returned-to-Sender: Customers cover reshipment costs for refused or incorrect addresses.
6. Issues & Support
- Damaged Items: Contact us within 48 hours with clear photos of any defects.
- Lost Packages: We will issue a replacement or full refund if a carrier confirms a loss.